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Browsing by Author Sarmaniotis, Christos

Title	Author(s)	Issue date
A framework of CRM development phases and key success factors	Sarmaniotis, Christos; Stefanou, Constantinos; Σαρμανιώτης, Χρήστος; Στεφάνου, Κωνσταντίνος	3-Jul-2015
A successful deployment of an ERP system : a case study of a small Greek company	Sarmaniotis, Christos; Georgiadis, Christos; Assimakopoulos, Costas; Papaioannou, Eugenia; Ασημακόπουλος, Κώστας; Γεωργιάδης, Χρήστος; Σαρμανιώτης, Χρήστος; Παπαϊωάννου, Ευγενία	3-Jul-2015
Aspects of CRM systems employed by export companies in Thessaloniki area	Sarmaniotis, Christos; Papaioannou, Eugenia; Assimakopoulos, Costas; Παπαϊωάννου, Ευγενία; Σαρμανιώτης, Χρήστος; Ασημακόπουλος, Κώστας	3-Jul-2015
Characteristics and Dimensions of CRM systems employed in northern Greece hotels	Sarmaniotis, Christos; Papaioannou, Eugenia; Assimakopoulos, Costas; Σαρμανιώτης, Χρήστος; Παπαϊωάννου, Ευγενία; Ασημακόπουλος, Κώστας	3-Jul-2015
Construction of a measure of hotels management attitude towards cCustomer-centric orientation	Sarmaniotis, Christos; Assimakopoulos, Costas; Papaioannou, Eugenia; Tilikidou, Irene; Τηλικίδου, Ειρήνη; Σαρμανιώτης, Χρήστος; Παπαϊωάννου, Ευγενία; Ασημακόπουλος, Κώστας	4-Jul-2015
Consumer attitudes towards recycling : construction of a reliable and valid multi-item measure	Sarmaniotis, Christos; Tilikidou, Irene; Τηλικίδου, Ειρήνη; Σαρμανιώτης, Χρήστος	2-Jul-2015
Consumers’ dissatisfaction response styles in an era of economic crisis : a study on the spplicability of a well-known taxonomy	Sarmaniotis, Christos; Gkiouzepas, Lampros; Γκιουζέπας, Λάμπρος; Σαρμανιώτης, Χρήστος	3-Jul-2015
CRM and Customer-centric Knowledge Management : An Empirical Research	Stefanou, Constantinos; Sarmaniotis, Christos; Stafyla, Amalia; Σαρμανιώτης, Χρήστος; Στεφάνου, Κωνσταντίνος; Σταφυλά, Αμαλία	2-Jul-2015
CRM systems employed in the hotel sector : a case of a Greek 5 stars hotel	Sotiriadis, Marios; Assimakopoulos, Costas; Sarmaniotis, Christos; Papaioannou, Eugenia; Σωτηριάδης, Μάριος; Παπαϊωάννου, Ευγενία; Ασημακόπουλος, Κώστας; Σαρμανιώτης, Χρήστος	4-Jul-2015
Customers’ significance and strategies within a CRM context	Stiakakis, Emmanouil; Folinas, Dimitris; Tilikidou, Irene; Sarmaniotis, Christos; Σαρμανιώτης, Χρήστος; Στιακάκης, Εμμανουήλ; Φωλίνας, Δημήτριος; Τηλικίδου, Ειρήνη	3-Jul-2015
Determinants of recycling consumer behaviour	Πετρίδης, Δημήτρης; Τηλικίδου, Ειρήνη; Σαρμανιώτης, Χρήστος; Sarmaniotis, Christos; Tilikidou, Irene; Petridis, Dimitris	2-Jul-2015
Dimensions of Ecological Consumer Behaviour : A Research in Area of Thessaloniki	Σαρμανιώτης, Χρήστος; Τηλικίδου, Ειρήνη; Sarmaniotis, Christos; Tilikidou, Irene	2-Jul-2015
Events sponsorship : managing a mutually beneficial partnership	Sotiriadis, Marios; Sarmaniotis, Christos; Varvaressos, Stelios; Σαρμανιώτης, Χρήστος; Σωτηριάδης, Μάριος; Βαρβαρέσσος, Στέλλιος	12-Jul-2015
Factors Affecting Attitudes towards smart Phones: User’s Profile and Proposed Research Model	Georgiadis, Christos; Fidanyan, Marianna; Sarmaniotis, Christos; Papaioannou, Eugenia; Assimakopoulos, Costas; Γεωργιάδης, Χρήστος; Σαρμανιώτης, Χρήστος; Παπαϊωάννου, Ευγενία; Ασημακόπουλος, Κώστας	1-Jul-2015
H μη ικανοποίηση του καταναλωτή και η συμπεριφορά παραπόνων του σε σχέση με τα τρόφιμα	Σαρμανιώτης, Χρήστος; Μπελίδης, Αθανάσιος; Μαυρίδης, Σάββας; Καργίδης, Θεόδωρος; Sarmaniotis, Christos; Belidis, Athanasios; Mavridis, Savvas; Kargidis, Theodoros	1-Jul-2015
Happy is Up: How Deep-Rooted Metaphors Influence the Effectiveness of Tourism-Related Print Ads?	Sarmaniotis, Christos; Papaioannou, Eugenia; Assimakopoulos, Costas; Gkiouzepas, Lampros; Σαρμανιώτης, Χρήστος; Γκιουζέπας, Λάμπρος; Παπαϊωάννου, Ευγενία; Ασημακόπουλος, Κώστας	14-Jul-2015
Improvement mechanisms of the national competitiveness : conflicting theoretical approaches	Sarmaniotis, Christos; Kokkinis, George; Κοκκίνης, Γιώργος; Σαρμανιώτης, Χρήστος	1-Jul-2015
Intentions to boycott “unethical” hotels : a conjoint analysis	Sarmaniotis, Christos; Delistavrou, Antonia; Tilikidou, Irene; Τηλικίδου, Ειρήνη; Δελησταύρου, Αντωνία; Σαρμανιώτης, Χρήστος	25-Jun-2015
Investigating customer satisfaction dimensions with service quality of online auctions : an empirical investigation of e-Bay	Georgiadis, Christos; Sarmaniotis, Christos; Assimakopoulos, Costas; Papaioannou, Eugenia; Γεωργιάδης, Χρήστος; Σαρμανιώτης, Χρήστος; Ασημακόπουλος, Κώστας; Παπαϊωάννου, Ευγενία	1-Jul-2015
Investigating websites’ e-CRM features in building customer relationships : evidence from Greece	Georgiadis, Christos; Sarmaniotis, Christos; Assimakopoulos, Costas; Papaioannou, Eugenia; Γεωργιάδης, Χρήστος; Παπαϊωάννου, Ευγενία; Σαρμανιώτης, Χρήστος; Ασημακόπουλος, Κώστας	1-Jul-2015