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Tourism is a very important industry for many countries around the world and this is due to the high revenue it offers to them. Each variable associated with it, like tourists, hotels, destinations, tourist products, accommodations, and so on, are very important for its success in each country. However, one of the most important businesses in the tourism industry are travel agencies. They act as an intermediary between tourists and tourist destinations, they advertise destinations to tourists, they sell travel and holiday packages, they try to attract as many tourists as possible to a destination. Without travel agencies, tourism would have difficulty to appear in a country. This dissertation will present the procedures for the establishment and operation of travel agencies so that the readers understand the importance of them. At the same time, there will be a comparison of travel agencies in Greece and the United Kingdom in order to see how different or similar these businesses are in different countries. Further, some advice is given to agencies in Greece regarding ways to make higher profits. In particular, a reference will be made to the influence the Internet may have and the benefits it can provide to travel agencies in Greece and other countries. This dissertation is considered a secondary research since the information was extracted from third-party sources, articles, and books. However, there is also information derived from the writer's experience. The assignment ends with the conclusions, which show the differences and similarities of travel agencies in Greece and Great Britain. There are more differences in the way they are established in each country and more similarities in the way they operate. We believe that this dissertation is very important and interesting due to the fact that many people in Greece do not know what travel agencies do, nor do they understand the importance they have to the tourism industry and believe that they are businesses which do not have a long future ahead of them