Investigating customer satisfaction dimensions with service quality of online auctions : an empirical investigation of e-Bay
Georgiadis, Christos/ Sarmaniotis, Christos/ Assimakopoulos, Costas/ Papaioannou, Eugenia/ Γεωργιάδης, Χρήστος/ Σαρμανιώτης, Χρήστος/ Ασημακόπουλος, Κώστας/ Παπαϊωάννου, Ευγενία
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Georgiadis, Christos | el |
| dc.contributor.author | Sarmaniotis, Christos | el |
| dc.contributor.author | Assimakopoulos, Costas | el |
| dc.contributor.author | Papaioannou, Eugenia | el |
| dc.contributor.other | Γεωργιάδης, Χρήστος | el |
| dc.contributor.other | Σαρμανιώτης, Χρήστος | el |
| dc.contributor.other | Ασημακόπουλος, Κώστας | el |
| dc.contributor.other | Παπαϊωάννου, Ευγενία | el |
| dc.date.accessioned | 2015-07-01T10:03:00Z | el |
| dc.date.accessioned | 2018-02-27T18:18:09Z | - |
| dc.date.available | 2015-07-01T10:03:00Z | el |
| dc.date.available | 2018-02-27T18:18:09Z | - |
| dc.date.issued | 2012-10-05 | el |
| dc.identifier | 10.1007/s10257-012-0202-z | el |
| dc.identifier | http://www.researchgate.net/publication/255950541_Investigating_customer_satisfaction_dimensions_with_service_quality_of_online_auctions_an_empirical_investigation_of_e-Bay | el |
| dc.identifier.citation | Papaioannou, E., Assimakopoulos, C., Sarmaniotis, C. & Georgiadis, C. (2012). Investigating customer satisfaction dimensions with service quality of online auctions: an empirical investigation of e-Bay. Information Systems and e-Business Management. 11(2):313-330. | el |
| dc.identifier.citation | Journal: Information Systems and e-Business Management, vol. 11, no. 2, 2012 | el |
| dc.identifier.issn | 1617-9854 | el |
| dc.identifier.uri | http://195.251.240.227/jspui/handle/123456789/4416 | - |
| dc.description | Δημοσιεύσεις μελών--ΣΔΟ--Εμπορίας και Διαφήμισης,2012 | el |
| dc.description.abstract | Over the recent years, C2C (consumer-to-consumer) electronic market has increased rapidly, and has become the most active segment of e-markets today. Despite the growth and popularity of online auctions and especially of e-Bay, which has been considered to be one of the most profitable e-commerce companies, the online auction environment is risky and transactions are complex due to the fact that buyer and seller do not know each other and they are not familiar. | el |
| dc.format.extent | 295Kb | el |
| dc.language.iso | en | el |
| dc.publisher | Springer | el |
| dc.rights | Το τεκμήριο πιθανώς υπόκειται σε σχετική με τα Πνευματικά Δικαιώματα νομοθεσία | el |
| dc.rights | This item is probably protected by Copyright Legislation | el |
| dc.source.uri | http://link.springer.com/journal/10257/11/2/page/1 | el |
| dc.subject | C2C | el |
| dc.subject | E-Service | el |
| dc.subject | E-Bay | el |
| dc.subject | Quality | el |
| dc.subject | Analysis | el |
| dc.subject | Satisfaction | el |
| dc.subject | Customer’s perception and expectation | el |
| dc.title | Investigating customer satisfaction dimensions with service quality of online auctions : an empirical investigation of e-Bay | el |
| dc.type | Article | el |
| heal.type | other | el |
| heal.type.en | Other | en |
| heal.dateAvailable | 2018-02-27T18:19:09Z | - |
| heal.language | el | el |
| heal.access | free | el |
| heal.recordProvider | ΤΕΙ Θεσσαλονίκης | el |
| heal.fullTextAvailability | false | el |
| heal.type.el | Άλλο | el |
| Appears in Collections: | Δημοσιεύσεις σε Περιοδικά | |
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