Eureka! Institutional Repository

The tourist circuit concerns business of a different nature which complement and shape the complex tourist product with a dominant sector, that of hospitality. Hospitality, combined with a variety of other activities, provides the most important ingredient in the tourist product, its stay and consumption and its term has prevailed since ancient times. The hospitality sector includes several accommodations, including hotels, of which the first ones that were created and had the same or similar philosophy as those of today, began from the early Middle Ages. Most of today’s hotel businesses are lagging behind in certain standards of administration and management. The term management applies to all businesses which have to do with products delivered to clients and especially to this specific type of business, that of the hotel. In addition, most hotel businesses contain some basic features, basic amenities and services and specific operating segments. Marriott International Incorporation, the largest nowadays hotel group, keeps since its first day of its foundation some specific principles and philosophy that has not changed over the years. In conclusion, we will be able to see how a hotel company has reached the top, investments and moves that have been done and most importantly, how the intend to stay there